For over 140 years, Bunzl Processor Division has been a leading supplier to the food processing industry. From the start, it has been our mission to find ways to better serve our customers – from innovative product solutions to customer support specialists, product experts and more. It is through this mission that we are happy to announce the launch of an all-new website experience that is designed to better support our customers and their business needs. See below for a few of the exciting new features included in BunzlProcessor.com to provide an easy and enjoyable shopping experience.
Enhanced Search Capabilities
Designed to deliver an improved user-friendly experience, BunzlProcessor.com offers enhanced search capabilities to help users easily find and purchase the exact items they’re seeking. Our new search capabilities allow you to search for desired items by keyword, brand, item number, customer part number, category, GTIN or manufacturer part number to find what you’re looking for the first time. Users will also benefit from improved filters that help to narrow item lists down to your exact specifications. This new website was engineered with machine-learning capabilities, so as the system gets to know you and your business more, it will serve up precisely what you’re looking for with impressive speed and accuracy.
More Transparent Stock and Shipping Details
Is the item you’re looking at in stock? Is it backordered? No longer will you have to wonder. Our transparent stock and shipping features deliver this information directly on the product page before you even add to your cart. Once items are in your cart, you will be able to determine which items are shipping from your default warehouse, and which items might take a couple of days longer if they are shipping directly from the manufacturer or one of our other 14 warehouse locations across the United States. This stock and shipping transparency is the key to planning ahead for your orders and ensuring that your business operations continue to run smoothly.
Enriched Product Data
It is important for our customers to know as much about a product as possible to make informed purchasing decisions for their operations. Each product page on BunzlProcessor.com features comprehensive product information including a detailed overview, key features and benefits and specifications such as various product details, weights, dimensions, ratings and certifications, warnings or manufacturer warranties. In addition to this wealth of information, we are happy to provide additional resources related to each product such as spec sheets, purchasing guides and educational blog articles related to that product to help you learn more about its use.
Product and Category Experts
Some of the most valuable resources we have at Bunzl Processor Division are our product and category experts who have cultivated multiple decades of experience in the industry and are eager to share their knowledge to guide our customers. BunzlProcessor.com offers users the opportunity to connect directly with our experts and ask questions related to their areas of specialty, which include: Meat Processing, Packaging, Packaging Equipment and Maintenance, Cutlery, Blades & MRO, Balancers, Facility Maintenance as well as Remodeling and Safety. Click here for more information on our product experts and to get in touch with our team.
Business Sectors Served
We are proud to offer a large assortment of high-quality products designed specifically to meet the needs of the meat processing, butchery, food service, food processing, janitorial, industrial and healthcare industries. While our focus has traditionally been on plant operational supplies for food and meat processing, many of the products we carry are ideal for almost any industry!
Our food processing customers will enjoy industry-specific product recommendations sorted into their specific categories of specialty. Whether you process Beef, Pork, Poultry, Seafood, Bakery Products or Fruits and Vegetables, we are happy to supply a wide range of products and equipment that are specifically designed to perform within your industry of operation. As always, our team of customer service experts are happy to assist with any direct questions or offer customized product recommendations based on your unique business needs.
Robust Help Center
Have a question or need help navigating our new website? Our help center allows you to access frequently asked questions (FAQs) ranging from logins to returns. Questions are separated into easy to find categories to help you find the answers you’re seeking and even learn a solution before your next question comes to mind! If you require a higher level of support, we are proud to provide a Live Chat feature during business hours that allows you to chat directly with a customer service expert to address your needs. Any chats sent outside of our business hours will be answered promptly by email the next business day.
Shopping Lists
Compile a list of the products that you are interested in, all in one convenient place with our Shopping Lists feature! While you are signed into your account and browsing products, simply click on the ‘Add to List’ button next to the ‘Add to Cart’ button on the product page, and that item will be added to your shopping list! You are now able to easily locate that item at any time, whether you are interested in conducting further research about that product, or simply wish to purchase at a later date.
Quick Order
This streamlined process allows you to place your orders even faster! From the ‘Account’ drop down menu, click on Quick Orders. This page is where the magic happens! There are a couple of ways to utilize this feature. First, if you know the item number or product name of what you’re seeking, you can enter that information into the special search bar provided in the Quick Order Pad on this page. From there, you can select the item and provide the quantity, and any other information needed (color, size, etc.) then add to quick order!
Have a large list of items you’re looking to purchase? Our Bulk Upload option in the Quick Order Pad is here to help! This feature allows you to upload a .csv file containing the product numbers and quantities that you need, allowing you to import multiple SKUS with just a few clicks! We also provide the option to download a sample file to work from so your document uploads correctly the first time and you can proceed with ease through the Quick Order process!
The Quick Order page will also conveniently pull up your previous orders, so if you’re needing to simply re-order an item that you have recently purchased, you can locate that item from your previous orders and select ‘Buy Again’.
Order Tracking
Our new website now allows you to easily track the status of your orders, so you can always be in the know about where your products are! While logged into your account, simply navigate to the Orders & Invoices menu from the Account drop down menu at the top of the web page. From there, you will be able to view all of your recent orders. Locate the order number you need information on, and click the arrow icon for that order in the details column. From there, you will find a ‘Track Package’ hyperlink that you can click to instantly find the shipping status of your order. You will also find additional shipping details on this page including Carrier, Tracking Number, Ship Date and Shipping Address to provide a comprehensive tracking overview of your order.
User Set Up and Hierarchy
Will multiple employees have access to your account? Assign a user role to each of your purchasers to ensure they are only limited to the permissions needed for that role. Choose from Junior Buyer, Senior Buyer or Admin:
- Junior Buyer – can request quotes and submit shopping lists for approval, but cannot make purchases on their own.
- Senior Buyer – can approve shopping lists and create their own – plus place orders and view company order history.
- Admin – can perform all of the actions of a Senior Buyer, plus manage other aspects of the company account, such as setting up business addresses and adding new users.
To add users and assign roles, select ‘Profiles’ from the Account drop down menu at the top of your webpage. From there, navigate to ‘User Management’, then select ‘Add new user’ and finally assign role.
Exploring BunzlProcessor.com
We are thrilled to launch this state-of-the-art website and offer an improved shopping experience to our wide range of customers! While it is loaded with this list of beneficial features from the start, our team of eCommerce wizards are constantly working behind the scenes to further develop its capabilities and introduce new functions to better serve your online shopping needs. We thank you for your valued business and look forward to the ways we can continue to meet and exceed your operational needs in the future! Happy shopping!
